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Faqs

Q. DO THE ITEMS COME GIFT WRAPPED?

All Inkerman gifts arrive boxed and ribboned in our famous Inkerman boxes. Gift cards can be included upon request.

Q. DO YOU DELIVER INTERNATIONALLY?

Yes, please contact our sales@inkerman.co.uk for overseas charges.

Q. WHICH CREDIT CARDS DO YOU TAKE?

We do not accept American Express but do take all other credit cards and offer Paypal.

Q. DO WE PROVIDE CARE OF PRODUCT DETAILS?

Yes each item despatched will include a care of product card.

Q. WHAT CAN I HAVE PERSONALISED?

Most of our leather, glass, pewter, silver both sterling and plate can be personalised with a range of fonts and motifs, more intricate personalisation can be achieved on request ie: gold, silver or embossed. For an additional cost, we can also produce a customer’s own artwork or logo.

Q. CAN I USE MY OWN DESIGN?

Inkerman service strives to meet your needs and requests at all times. However, this is dependent upon the quality of the artwork and suitability of the image for etching, engraving or embossing. This service can take up to 14 working days from the date of approval. Quotes are available upon request.

Q. DO YOU OFFER A REPAIR SERVICE?

We offer a comprehensive repair service for all Inkerman products. Though we may not be able to repair everything, we would be delighted to assess any damage and advise you accordingly. We do not offer any guarantees for any of our products.